Scatman2009 wrote:it has to be on their end...it's no coincidence that we all got the same problem, at the same time, that we've never experienced before. unlike other people, i can still play downloaded music, just can't download more.even though i am sorta upset that I can't download some albums i was looking forward to listening to, at least the problem is most likely not on my side.
Ok to all who have been following my posts. After a horrible 1:15 min phone call with Mircrosoft Zune support I have officially gotten nowhere with anything. I tried numerous fixes, with no success. I told the Zune tech numerous times that it was a authentication error, and that they need to get their server technicians to look at the servers for errors. I'm not sure whats going to happen right now, I guess we are here to play the waiting game. I apologize I couldn't get anywhere with them. I will be up for a while longer so hopefully we can get this fixed sometime soon.
AncientFall wrote:Ok to all who have been following my posts. After a horrible 1:15 min phone call with Mircrosoft Zune support I have officially gotten nowhere with anything. I tried numerous fixes, with no success. I told the Zune tech numerous times that it was a authentication error, and that they need to get their server technicians to look at the servers for errors. I'm not sure whats going to happen right now, I guess we are here to play the waiting game. I apologize I couldn't get anywhere with them. I will be up for a while longer so hopefully we can get this fixed sometime soon.
CrampedTuba wrote:I've been on the phone for over an hour, and my tech guy isn't listening to me either!
No luck with you ethier CrampedTuba, try to reiterate for a server technician to check their end. Its an authentication problem, probably really easy to fix if we can just convince these guys to go and look.