Help-frozen zune!!!!

device: zune hd: hardware

re: Help-frozen zune!!!!

brownbear50 12/31/2008 11:29:56
Same problem here. I'm in Europe for vacation so it has been happening for me for about eight hours now. I woke up after charging and updating my Zune on the computer to find my Zune stuck on the reboot screen with the menu bar full. I have heard and tried if u take the back case off your zune, very easy to do, and unplug the battery for 15 seconds and plug it back in you can bypass the loading screen for a couple of seconds and turn off the clock. This is only a temporary fix though, DONT KNOW WHAT WILL HAPPEN TOMORROW!!!. This is the kind of careless crap that pisses me off, and I'm what you call a Zune fan boy per say; I love that thing. I'm about to be on a 4 hour train ride without music. I hope they wont use this as excuse to make us o.g's( original 30 gb zune owners) upgrade, because this seriously is not the best time for this, especially after Christmas.

re: Help-frozen zune!!!!

Downesh 12/31/2008 11:41:13

Mine drained (I think) and the plug in power sign came up so ima try and c what happens. Im going to a casino for newyears later and now ima have no music and ima have to talk to the old people instead :( (Theres allot of those there) and its totally gona ruin my day. . . .MY ZUNE JUST STARTED TICKING!?!?!?!?! Surprise [:O] If this thing blows me up i so will not be happy! It only ticks every few seconds tho, Still suspiscious tho. And this whole pop your zune open ta fix it thing sounds fishy cuz wont that void any and all warrentys? Unless yours is up id say dont do it man. or woman people.

Nope it just froze up again.

re: Help-frozen zune!!!!

Buying is fun 12/31/2008 11:42:53
Here is another frozen zune. I woke this morning and it's froze just like everyones. I love my zune I have had it since it's release and have used it everyday. I was thinking when it froze that maybe I just worked it to death but now with all the others with the same problem the Zune will live again once everyone calls microsoft and they fix the problem. All of microsofts stuff has had big upgrades lately so will the Xbox and PC's go down next?

re: Help-frozen zune!!!!

GenX Hacker 12/31/2008 11:43:23

Mine froze up about 5-6hrs ago, was working fine just a few hours earlier. It's unplugged, in the hopes that a drained battery will allow a reset. But when the low battery icon appears and I plug it in, it charges for a while then goes back to the frozen logo.

And I just got my Xbox back from its second repair in 3yrs. Not a happy camper.

re: Help-frozen zune!!!!

TBU Horned Owl 12/31/2008 11:43:58
Same locked screen like everyone else. This should be interesting.

re: Help-frozen zune!!!!

toadies206 12/31/2008 11:44:01
I wrote to my local newspaper to put it out on the news to make all the 30GB owners aware that they are not alone with the problem and to await Microsofts magic wand> :) I LOVE MY ZUNE!! It's like my baby. :(

re: Help-frozen zune!!!!

LDan 12/31/2008 11:46:15
Yes "Cowmanik", I realize that now that I've searched the related threads a little more thoroughly. But now I'm worried that there may be excessive wear and tear going on. As mentioned in other posts, and as I first noticed when I pulled mine out of the cradle, it's quite warm around its back bottom area. Is this the drive spinning uselessly? Or the battery overcharging? Anybody know just where these items are located within the unit? There is a whirring sound sound so perhaps it is the drive going all out. Not good in either case for the long run.

re: Help-frozen zune!!!!

snazzy jazzy bo 12/31/2008 11:48:34

I tried to let it die, and then recharge it, but it keeps doing it!!!

re: Help-frozen zune!!!!

Dan Fielding0 12/31/2008 11:48:45

Mine did the same thing this morning! I always sync up new podcasts in the morning before I go to work. Load screen with progress bar and no buttons work.

I like how all the "fixes" tell you to put it to sleep, update the software or erase everything. HOW CAN YOU DO THAT WHEN NONE OF THE BUTTONS WORK?!?

Right before I left for work the wife came down and I told her not to connect her Zune. She has a black 30GB and I have a brown 30GB.

Use the forum search function before asking a question that been asked thousands of times!

re: Help-frozen zune!!!!

DaKidMatt06 12/31/2008 11:49:00

Cowmanik wrote:
jm1ll3risz3r0 wrote:
Mine did the same thing today. Here's the Zune page pertaining to our problem. http://support.microsoft.com/kb/931912
That link doesn't help. Even if I could restart the Zune it freezes when it boots up.

LoL your right haha we have way more plays then him haha lol but yeah something is going on

re: Help-frozen zune!!!!

PrincipessaKika 12/31/2008 11:50:59
Oh God, I can't take it!

This is a ROYAL pain in my azz. I love my baby and want him back. STAT! Microsoft is not making me happy right now. I do not have the money to but another, damn.

re: Help-frozen zune!!!!

MamasitaTina 12/31/2008 11:54:43
2 frozen Zunes here today.

Picture HERE

Was working earlier. What is up?

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