Like/Dislikes: Zune team seeking feedback!

 NPGMBR wrote:

I'm not much on having all that other stuff but I would love to have an app for a note pad that connected to the notepad on my Windows Sidebar.  I just think some of the functionality in my cellphone would be easer on my Zune.

I'm not sold on the expansion slot idea but if it can be integrated in a way that it doesn't even look like the slot is there then im cool with it.

Precisely to my point!  You want a note pad applet while I want a weather applet.  To each his own.  Let each user decide which applets make sense for him/her... selectively installing just those they want, and not using more space than is necessary for their purposes.

The Sidebar is a good example -- pick and choose, or turn it off altogether.  MS provides some basics, and third parties can design others.

Expansion slot... the one in my Blackberry is carefully hidden away inside the case.  I had an HP (then Compaq) ipaq yrs ago... the expansion slot was exposed and had the annoying habit of ejecting the SD card if the case was struck (i.e. by dropping it).  I lost an SD card that way.  The lesson: expansion slot must be carefully secured and preferably not exposed.

the ZMP library is close to what iTunes has to offer.  There are like 3.5million songs available via zune pass and another million or more that are purchase only.  How many more songs do you need?

Hold your breath someone is about to tell the greatest lie EVER!

 brofelton wrote:

i maybe wrong but i think i caught something from zune. maybe a better way to check for viruses and things like that. like said i MAY HAVE.

I would agree wtih NSILMike. 

If you have a security suite installed and its configured correctly and Up to Date you very well should be protected from malicious programs, however, no amount of security can protect you from yourself.  First thing you need to do is run a scan on your system with your Zune (device) attached.  Make sure you security software is configured to scan your entire hard disk and ANY peripherals that you connect to your PC.

If you happened to connect your Zune to a PC other than your own then you could have infected your Zune thus infecting your PC.  Same goes for flash drives that you may transfer between your personal PC to other PCs.

You should always keep in mind that you should never trust that a friend, familiy member or work PC is safe especially if you have no idea when security scans are run or even if security software is installed. 

Welcome to the Dawn!
NPGMBR

Welcome to the Dawn!
NPGMBR

First things first......You posted your message in the wrong thread.

Second, if you need help call Zune support back and don't let them go until your issue is resolved or they refund your points. 

Call support back and get a clear explanation of what you need to do to resolve the issue.  If they say place a 1 in front of your phone number to fix the problem; do it and if that doesn't work tell them to try again, and again, and again until the issue is resolved.

If you think you'll be happy with an iPod; by all means get one.

Welcome to the Dawn!
NPGMBR

I have used Zune for almost a year and a half now, but find that my wife and I are using the service much less frequently.  We are getting frustrated more each week.

First, why are so many songs in the marketplace labeled as unavailable?  What is the point of having music listed that I am interested in, but can not access? Is this some sort of twisted teasing?

Second, I should not have to have a great deal of trouble restoring music that I purchased after I had to reload my operating system. Instead, I had days of frustration attempting to re-download the songs only to be told that I am unable to download them anymore despite the fact that the song is still available in the market place with the download link.  I constantly get greeted with an error about my time/date settings. You should allow your paying customers the ability to re-purchase or download through the subscription.  Disparaging my wife and I for not backing up the song does not help. Stating you are putting yourself in alignment with other services is b.s. That does not make you unique and one can at least re-purchase without errors from another service such as Amazon.

Also refer to my support post http://forums.zune.net/502920/ShowPost.aspx.  I am not able to stream any music for the past few weeks.

Please resolve these concerns and make the service better for us.  I need an opportunity to convince myself and wife to purchase the new Zune HD.

Thank you for listening to our rant.

 PinkEvil78 wrote:

I have used Zune for almost a year and a half now, but find that my wife and I are using the service much less frequently.  We are getting frustrated more each week.

First, why are so many songs in the marketplace labeled as unavailable?  What is the point of having music listed that I am interested in, but can not access? Is this some sort of twisted teasing?

Second, I should not have to have a great deal of trouble restoring music that I purchased after I had to reload my operating system. Instead, I had days of frustration attempting to re-download the songs only to be told that I am unable to download them anymore despite the fact that the song is still available in the market place with the download link.  I constantly get greeted with an error about my time/date settings. You should allow your paying customers the ability to re-purchase or download through the subscription.  Disparaging my wife and I for not backing up the song does not help. Stating you are putting yourself in alignment with other services is b.s. That does not make you unique and one can at least re-purchase without errors from another service such as Amazon.

Also refer to my support post http://forums.zune.net/502920/ShowPost.aspx.  I am not able to stream any music for the past few weeks.

Please resolve these concerns and make the service better for us.  I need an opportunity to convince myself and wife to purchase the new Zune HD.

Thank you for listening to our rant.

1) You can click a button in that display (lower right, I think...) to change the filter from All to Available.

2) Unfortunately, it appears as though the content providers are requiring that re-download restriction on purchased MP3s (no redownloads at all) and probably also the 5 redownload limit on protected WMAs.  You should have no limits on redownloading zune pass tracks though... are you?

3) time/date errors are important for the timing on zune passes- but you shouldn't get that error more than once if your PC clock is keeping time.  I have seen no good explanation for this one...

4) MS have acknowledged the no re-purchase limit is dumb...they were trying to do the right thing and avoid duplicate purchases for customers.  I am reasonably sure they are going to fix that with some sort of 'are you sure?  you recently purchased that track...' dialog or similar.  (Shhh....go over to Amazon and get them...no silly points to worry about...)

5) I might not have claimed I was 'aligning the zune mktplace with other services' if I were in charge...but blaming your suppliers is also probably not wise.  I'm sure they could've come up with a better phrase!