ATTENTION: All of those experiencing freezes after the 3.0 update

device: zune hd: hardware

re: ATTENTION: All of those experiencing freezes after the 3.0 update


jaskojad 9/23/2008 00:12:13
Confirmed on my Zune 80

re: ATTENTION: All of those experiencing freezes after the 3.0 update


The Joker 138 9/23/2008 06:56:18
Confirmed by me on my Zune 80, by a friend on a Zune 80, and another friend on a Zune 30.

re: ATTENTION: All of those experiencing freezes after the 3.0 update


BrickHorse 9/23/2008 07:01:47
I didn't use that specific button combo on my Zune, but it froze today and I decided it was time for a format and a clean install. I haven't used it since the format, so I'll have to see how it works

Mine's larger.

re: ATTENTION: All of those experiencing freezes after the 3.0 update


DGBirky 9/23/2008 12:40:31

I have the Zune 80. Following your lead did cause the Zune to lock. The unlock sequence works fine as well. I haven't run into this on my own, but can see how this can be an aggrivation.

re: ATTENTION: All of those experiencing freezes after the 3.0 update


ich1go 9/23/2008 13:40:35
Same problem with a first generation zune.

re: ATTENTION: All of those experiencing freezes after the 3.0 update


TLeal5 9/23/2008 19:10:07

Yes please fix this, I often switch album/song. This is no bueno. Zune > ipod. Make it so.

re: ATTENTION: All of those experiencing freezes after the 3.0 update


Catcher 10 9/23/2008 19:34:19

Sorry all......I still have not been able to replicate this. I have 1st gen Zune 30GB...purchased on Black Friday November 2006....with about 10GB of space available. My only thought is I think the 2nd firmware update took care of freezing and skipping issues the early Zune had....since then I have never had any skipping or regular freezing on my device. Occasionally it will freeze on playing but once the HDD catches up it is fine...maybe once or twice a month....I can't remember the last time it happened tho.

One suggestion is to reformat your device to include removing the firmware and then re-installing it.......just remember if you do this it removes ALL CONTENT from your device and you have to sync everything onto it again. Maybe your device has a corrupted firmware update somehow....no clue all!!??


Zune is AWESOME!!...since Nov 2006 Black30GB and Pink30GB (my wifes'!!!)

re: ATTENTION: All of those experiencing freezes after the 3.0 update


Nisshoku1981 9/23/2008 21:25:40
 Catcher 10 wrote:

Sorry all......I still have not been able to replicate this. I have 1st gen Zune 30GB...purchased on Black Friday November 2006....with about 10GB of space available. My only thought is I think the 2nd firmware update took care of freezing and skipping issues the early Zune had....since then I have never had any skipping or regular freezing on my device. Occasionally it will freeze on playing but once the HDD catches up it is fine...maybe once or twice a month....I can't remember the last time it happened tho.

One suggestion is to reformat your device to include removing the firmware and then re-installing it.......just remember if you do this it removes ALL CONTENT from your device and you have to sync everything onto it again. Maybe your device has a corrupted firmware update somehow....no clue all!!??

Refomatting and reinstalling the firmware on these devices does not fix the problem.  The problem is related to the 3.0 firmware for sure.  These freezing issues never existed with 2.5.  Both of my Zunes are freezing and this never happened with 2.5.  Also, I've refomatted them both 3 times each already and the problem is still there.


Product:     Zune Originals HD 32GB Platinum
Gamertag:  Nisshoku1981 

Xbox  さん ろく まる

re: ATTENTION: All of those experiencing freezes after the 3.0 update


Zonic505 9/23/2008 21:42:14

I got this problem too (original 30GB). For some reason, videos work fine. I really hope there's an update soon to fix this.

I also have a problem with some songs not repeating when I hit the left button during the last 10-ish seconds. The repeat function hasn't worked since I got my Zune a year ago...

re: ATTENTION: All of those experiencing freezes after the 3.0 update


Bmartin2008 9/23/2008 23:54:11
Has anyone tried it on a 4, 8, or 16gb flash?  Couldn't the "bug" just be the hard drive catching up since you are pressing the buttons fast, since it goes back to working normally a few minutes after it freezes?  Not saying there is not a bug, just a thought.

PROUD ZUNE 30 OWNER!!!!

re: ATTENTION: All of those experiencing freezes after the 3.0 update


Discordian 23 9/24/2008 02:30:37
This is a major problem for those of us with shorter attention spans.  It kills me to have to wait until the next song starts sometimes.  I'm too used to instant gratification.

re: ATTENTION: All of those experiencing freezes after the 3.0 update


USS Sovereign 9/24/2008 03:08:43

A friend and I both have Zune 30 GBs. She has smaller WMA files (VBR) on hers and I have MP3s at 192 Kbps. On the last 10 seconds of a song, if you try to change to another song without pausing the playback, the Zune becomes unresponsive (my Zune w/ MP3s) or will start the song's elapsed time bar without playing the song (my friend's Zune). This seems to happen a bit less when the EQ is turned off, but at other times it will still freeze.

Hope this helps. 

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