maddoghoney wrote:
okay....deleted my zune software from my computer....reinstalled it....but of course it picks up the latest update (which I still think is the problem), had to load all my music, and video back in...another 3 day job.....tried to rip a new album...same problem, comes up unknown album etc....but at least it synched this time, but still had to go and edit each song (unknown song), with the song name, add album cover, changed unknow album to album title....but it still comes up unknow album on the zune, though each song title has come out this time....but now the whole album is missing from my my music file, which I use for my zune music file.....but still on the zune itself....is there something in the settings etc....to get the videos to run, had to change the setting to cd/dvd/data file from audio file in the settings, when I did this my unknow album listed above disappered from my zune my music...went back and changed to audio...still not there....unless I am just getting more stupid and confused....still wish Microsoft would allow you to back out of the updates, and use the old version, was no problem on my end. I am getting a headache or is it a stroke...maybe my widow could sue Microsoft.
Ok, as someone already suggested, you are better off to rip your cd's via Windows Media Player 11. Now, your stuff that you have already ripped is there. I believe that when you use Zune Marketplace to rip your cd's, it places them into the Zune directory, which sits in your MUSIC directory. If you use Windows Vista, the location would be C:\Users\yourusername\Music\Zune. If you use XP, it is C:\Documents and Settings\username\My Documents\My Music\Zune.
It has been suggested in this thread that you need to also delete the music store file as well. Unfortunately, I do not recall the name of the file. Search this thread for instructions on removing the software and you'll find it. Sorry, I don't readily remember. Doing so seemed to fix the 'unknown album' issue for a few folks. Might be worth a try, but you'll have to reload your Zune again.
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