Help-frozen zune!!!!

 KarboMusic wrote:

 Melissamusic wrote:

Please forgive my ignorance, were is it getting an illogical time/date stamp?

 KarboMusic wrote:

 Melissamusic wrote:

 KarboMusic wrote:

 Melissamusic wrote:

I agree. Why would the Zune Player care what time or what day it is without any way to check the correct time? I would understand that the device could fail if there were a conflict in the times if connected to a computer but for it to fail on its own sounds kind of fishy. I think M$ is just buying themselves some time to come up with a fix.

Believe it or not... There was a time when a device could contain an internal clock all by itself... Thats not fishy...

So it has an internal clock, so if that clock is wrong then it would just show the wrong time. not crash a system.

Not really, if a single line of code attempts an operation (dealing with dates/timestamps) and gets back a time/date that isn't "logical" there is going to be an unexpected result. (IE: Freeze)

I'll try once more... There could be hundreds if not thousands of functions in the zune code and drivers that reference times and dates. It may be last modified timestamps on files, driver version times/dates, DRM, security, the list goes on and on. It only takes a single "operation" where a conversion, comparison etc. says "take the current time date and compare it to ____". When the code does this and there is suddenly a date that it doesn't expect to be possible, you have an error. Yes its simple to add code to prevent the freeze (could have been missed) but the scenario is completely plausible, more than plausible, its now a reality.

Thanks for trying to explain it to me. Maybe I am just not getting it. But if the code is asking for a time check then what is it checking against if not the internal clock itself. And if you are saying is correct, which I am not disputing, then waiting one day will not fix it.

 sswceltic wrote:

what?

we are just supposed to wait and it will fix its self?

if your car breaks do you just wait for it to fix its self?

I've done that.  ;)

I bought two of 30GB zunes, Also own a 30GB Ipod and 16GB Itouch.  I love the Zune for my use and my wife uses the Ipods.  This is such a pain, I actually just bought the ZN9 yesterday...

Does anyone know if the "ZUNE" start up screen will cause any issues like "burning in" while is waits to run down the battery? 

Assistance by phone seven days a week: 1-877-GET-ZUNE (1-877-438-9863) TTY (hearing impaired): 1-800-801-1189 Hours of operation (daily): 9:00 a.m. to 1:00 a.m. Eastern time (6:00 a.m. to 10:00 p.m. Pacific time) every one call and tell them your zunes froze xD (there still open btw)

No it won't burn in. I have had my zune for more than 2 years now and this is the olny problem I have ever had with it. I did think that the zune was by far more reliable than the ipod but now, this is rediculous.

I feel like jordan sparks

tell me how im suppose to breath with NO AIR...

i need my zune back.

okay. i've been here the entire time this thing happened and like others yea i'm kinda mad but you have to realize this: nothing is perfectm the second you start to think anything is you're going to be disappointed 100% of the time. they're humans stop bitchin and cryin about somethin thats not in your control, be happy that they even addressed it and are fixing it and be patient. yea i love music just as much as you guys but never once have i started to cry about it being unfair or "microsoft messing up"; ya'll need to exercise patience and restraint and stuff like that. if it isnt fixed in a reasonable time then yea there is nothing wrong with extra complaining, but you have to realize its a GLOBAL SITUATION and that they may not get to you as fast as you like, go read a damn book or go to sleep, hell, go rob a bank, punch a baby in the face, just shut up about stuff you can't control >_<

*hides in the corner*

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"Yea...i'm really this fly."

 Melissamusic wrote:

 KarboMusic wrote:

 Melissamusic wrote:

Please forgive my ignorance, were is it getting an illogical time/date stamp?

 KarboMusic wrote:

 Melissamusic wrote:

 KarboMusic wrote:

 Melissamusic wrote:

I agree. Why would the Zune Player care what time or what day it is without any way to check the correct time? I would understand that the device could fail if there were a conflict in the times if connected to a computer but for it to fail on its own sounds kind of fishy. I think M$ is just buying themselves some time to come up with a fix.

Believe it or not... There was a time when a device could contain an internal clock all by itself... Thats not fishy...

So it has an internal clock, so if that clock is wrong then it would just show the wrong time. not crash a system.

Not really, if a single line of code attempts an operation (dealing with dates/timestamps) and gets back a time/date that isn't "logical" there is going to be an unexpected result. (IE: Freeze)

I'll try once more... There could be hundreds if not thousands of functions in the zune code and drivers that reference times and dates. It may be last modified timestamps on files, driver version times/dates, DRM, security, the list goes on and on. It only takes a single "operation" where a conversion, comparison etc. says "take the current time date and compare it to ____". When the code does this and there is suddenly a date that it doesn't expect to be possible, you have an error. Yes its simple to add code to prevent the freeze (could have been missed) but the scenario is completely plausible, more than plausible, its now a reality.

Thanks for trying to explain it to me. Maybe I am just not getting it. But if the code is asking for a time check then what is it checking against if not the internal clock itself. And if you are saying is correct, which I am not disputing, then waiting one day will not fix it.

The internal clock apparently doesn't know how to handle the extra day in a leap year. So when the internal clock reaches this 'strange day' it throws an error in the form of the freeze. once the internal clock goes back to a day it will recognize i.e. Jan 1 200X then things will go back to normal operation

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Army STRONG

Let the battery drain and then plug it in again. It'll work as per normal, according to M$.

I was about 1 minute away from making an informative video on how to listen to music on a computer...but after a few of the last posts, I don't feel like I really need to.

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Zune 30 White

 Melissamusic wrote:

 KarboMusic wrote:

 Melissamusic wrote:

I agree. Why would the Zune Player care what time or what day it is without any way to check the correct time? I would understand that the device could fail if there were a conflict in the times if connected to a computer but for it to fail on its own sounds kind of fishy. I think M$ is just buying themselves some time to come up with a fix.

Believe it or not... There was a time when a device could contain an internal clock all by itself... Thats not fishy...

So it has an internal clock, so if that clock is wrong then it would just show the wrong time. not crash a system.

Got overflow register?

But i thought that draining the battery to where it doesn't have any left takes off like 10% of its original power.