Can't buy music on marketplace

marketplace: sign-in, buying and downloading, zune pass

re: Can't buy music on marketplace


ZASilentScope16 5/20/2008 20:08:49
Me to, but then I tried it on a different windows vista profile and I was able to download the music, so I don't know what's happening.

re: Can't buy music on marketplace


left the 99 7/8/2008 22:02:07

tried to buy some songs, and it just said error, then i tried to download them, and no change,

help would be appreciatedSmile [:)]

re: Can't buy music on marketplace


screwyjuan 7/9/2008 03:42:38
I went to my contact information which was all correct and I still can't get my music even after getting the confirmation email.

re: Can't buy music on marketplace


cbriehn 8/27/2008 15:31:58

heres a great CS story for you guys. I called after 3weeks of the same problem, some girl gets on the line, I tell her my problem, she says where are you calling from? I say Iraq, Im deployed there. She puts me on hold, comes back online "sir we dont have anyone that speaks Iraq, you need to call back later". yep, cant make that up.

I finally get to a Tier2 after hanging up on her and get some sort of help, but the thing still doesnt work. All I get to do is play songs that Ive already bought from the subscription and cant get the Marketplace to open. The first girl told me that Iraq is a "foreign country and you need to change your language to Iraq" I swear it was the South Carolina pageant girl working on the phone.  Needless to say, havent been impressed with the service, but if youre one day late on changing that billing info, all help comes to a hault. I guess my Texas accent didnt give her a clue I wasnt speaking Iraq.  Good luck to all those with problems, Ill just keep playin my old songs until I get out of here and can get a better connection and system. peace

re: Can't buy music on marketplace


Tryptamine Head 8/27/2008 18:12:39
I am having this problem right now.

Looks like I got screwed out of 50$

I am done with this piece of trash.
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