Music Collection Issues

Are you certain that you're not attempting to listen to the album with the "Marketplace" tab highlighted?  30-seconds would only be the default if you're sampling tracks from the marketplace.  We do absolutely nothing to edit the contents of your existing media.

Can you confirm that you're playing back the tracks with "Collection" highlighted?

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Zune Product Team .: This posting is provided "as-is" with no warranties, and confers no rights :.

http://forums.zune.net/1139/ShowPost.aspx This post helped me.

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Zune Product Team .: This posting is provided "as-is" with no warranties, and confers no rights :.

Thanks for this information!

This seems to have corrected a lot of my problems. Now I just see some incorrectly matched album art. For example, Tom Petty Greatest Hits has Paul McCartney Flaming Pie art.

How can I fix that?

Thanks for that walkthrough -- it appears to be working.  I'm not sure how this issue fell through the cracks and into *released* code, but I'll assume that a fix is coming PROMPTLY.  I'm a fairly patient user, but most folks will simply throw up their hands in disgust, blame Microsoft, and then blame the world.

All that said, how do I force my Zune software to search for album art?

This is unacceptable. There is zero reason why the software update should change the albums of some of my artists. I'm sure everyone who develops the zune software knows (or should know) how much time many of us users have spent perfecting our tracks, artists, albums, etc to get them to display correctly. I know personally, I spent hours fixing albums in zune 1.0 software, so I have no idea why a simple update would change any of that (yes I told the software not to change anything). I thought microsoft was all about software? I understand that there will be some bugs with a new software release, but to have software change the way it views and syncs your files is totally unacceptable (especially if you have thousands of songs on your zune). I'm happy that microsoft is really trying to get this whole music thing right, but you will always lose to apple if you can't even let people sync their content the way it is supposed to be. It is here where companies continue to lose to apple; you may have better hardware in my opinion, but the software is just horrible.

In microsoft's defense though, they did allow us to update our zune's software for free. I only played around with it for a few minutes before I noticed my albums were totally flushed down the toilet, but it looked good while I used it.

In any case, I'm pissed and am honestly contemplating selling my zune (which I do love) and just getting the "other one." I just want to listen to music. Simple as that -

 

I don't believe that ANY of your music library has actually been changed, it's just being read improperly.  Have you tried the fix on the first page of this thread?  That appears to resolve this issue mostly, if not entirely.

I did this for my XP system and now the music files are back.  Do you realize how many people will be clueless as to how to fix this?

I still have album art that is wrong.  Of course, since I can't see it when the songs are playing, does it really matter.  Where's the album art?

It worked here at work, but I have a quarter of the files that I do at home. I will try this at home this afternoon.

I never touch the marketplace.  It was from my collection because the tracks listed were the only ones that I ripped from the cd.  The same thing happened with some CCR tracks.  I had to do what many other people were/are doing and basically go into the system and delete the info from the doc&settings/user/application data/etc/etc/etc folder.  That has seemed to fix the 30 seconds problem but I still have issues with many of my albums having cover art from other albums, I have Anthrax and Aerosmith sharing similar covers, Beastie Boys and Bizarre sharing cover art, etc.  That I can sort of live with but I think it still needs to be fixed without me having to copy & paste a good deal of my albums cover art.  The fact is that this shouldnt be something that needs to be dealt with by the consumer.  If I was someone who wasnt computer savy, I know enough to get around, this would be a fairly big nightmare.  As it is I'm still annoyed that I will have to fix all of my album art by hand, but it is what it is, but there is no way that I would expect the majority of consumers to have to go into multiple folders and delete info from their computer without screwing up their entire collection.  Dont want to question the testing that was done but it seems, from the number of people who have been writing in, that this is a big issue that has affected a lot of the users and should be looked into.

I wanted to post a positive note to this thread.  My collection of 17,000+ songs is anal-retentively catalogued and updated by me with the help of MP3Tag (best tagging program available).  My music is organized in folders A-Z, then Artist folders, then album folders incl. a folder.jpg.  All files are named "Artist - Track # - Track Title.mp3".  They are all ripped CD MP3 files, no DRM.

I have installed Zune 2.0 on two machines, one with Zune 1.0 software and another as a clean install.

I'm happy to say, both installs were FLAWLESS.  All (every last track) is perfectly organized and tagged.

Now, with that said, some people are having problems; post your setup, post details, and help the team figure this out..... DO NOT, however, rant and rave, this does nothing to solve problems.

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http://www.sh1ft3r.com

The post above about forcing Zune 2.x to rebuild manually from your collection did NOT work for me.  I've tried it several times now and each time it messes up a different set of albums.  I'm using XP with a Zune 30 and I originally updated from the Zune 1.x software to 2.x.  I also tried a flat uninstall/reinstall and no change.

Why not let us edit album information from within the zune software?  Please?