Are you certain that you're not attempting to listen to the album with the "Marketplace" tab highlighted? 30-seconds would only be the default if you're sampling tracks from the marketplace. We do absolutely nothing to edit the contents of your existing media.
Can you confirm that you're playing back the tracks with "Collection" highlighted?
Zune Product Team .: This posting is provided "as-is" with no warranties, and confers no rights :.
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Thanks for this information!
This seems to have corrected a lot of my problems. Now I just see some incorrectly matched album art. For example, Tom Petty Greatest Hits has Paul McCartney Flaming Pie art.
How can I fix that?
This is unacceptable. There is zero reason why the software update should change the albums of some of my artists. I'm sure everyone who develops the zune software knows (or should know) how much time many of us users have spent perfecting our tracks, artists, albums, etc to get them to display correctly. I know personally, I spent hours fixing albums in zune 1.0 software, so I have no idea why a simple update would change any of that (yes I told the software not to change anything). I thought microsoft was all about software? I understand that there will be some bugs with a new software release, but to have software change the way it views and syncs your files is totally unacceptable (especially if you have thousands of songs on your zune). I'm happy that microsoft is really trying to get this whole music thing right, but you will always lose to apple if you can't even let people sync their content the way it is supposed to be. It is here where companies continue to lose to apple; you may have better hardware in my opinion, but the software is just horrible.
In microsoft's defense though, they did allow us to update our zune's software for free. I only played around with it for a few minutes before I noticed my albums were totally flushed down the toilet, but it looked good while I used it.
In any case, I'm pissed and am honestly contemplating selling my zune (which I do love) and just getting the "other one." I just want to listen to music. Simple as that -
I did this for my XP system and now the music files are back. Do you realize how many people will be clueless as to how to fix this?
I still have album art that is wrong. Of course, since I can't see it when the songs are playing, does it really matter. Where's the album art?
I wanted to post a positive note to this thread. My collection of 17,000+ songs is anal-retentively catalogued and updated by me with the help of MP3Tag (best tagging program available). My music is organized in folders A-Z, then Artist folders, then album folders incl. a folder.jpg. All files are named "Artist - Track # - Track Title.mp3". They are all ripped CD MP3 files, no DRM.
I have installed Zune 2.0 on two machines, one with Zune 1.0 software and another as a clean install.
I'm happy to say, both installs were FLAWLESS. All (every last track) is perfectly organized and tagged.
Now, with that said, some people are having problems; post your setup, post details, and help the team figure this out..... DO NOT, however, rant and rave, this does nothing to solve problems.
http://www.sh1ft3r.com