I've had my pink 30 for a little over a year and this is the first time it's frozen....does anyone know what the warranty is??? Mine too, is stuck on the start up screen and has the logo with the progress bar. Won't restart. Cannot wait for a fix!!!
HorseMagicker wrote:I didn't even think about the warranty issue. Since my Zune was a gift, I don't even know if there was a warranty on it. If so, it most likely just expired. I hope this fix comes soon, or if it is unfixable, that proper compensation is being rewarded.
skipdeez wrote: the team is working to understand...the issue as soon as possible.
the team is working to understand...the issue as soon as possible.
you mean no one knows what the problem is yet?
Michael Skarn wrote:My 30 is stuck on the start-up screen. The Zune logo and the progress bar are there but it never goes anywhere after that. After a while the screen went blank and the battery symbol came up. I plugged it in to charge and the battery symbol stayed on for a few minutes before going back to the same frozen start-up screen. I'm just wondering if that's the same problem everyone else is having.
that's exactly what happened to mine
rdhoss wrote:It's just a hunch, but I bet after midnight tonight, they will all come back to life. I suspect this is some kind of leap year bug. As a software developer, I've seen similar issues in the past...
I hope so. Otherwise, I really don't see an easy fix for this.
Brown 30GBBlack 8GB
pcpc123 wrote:We should send our zune 30s in and receive a zune 8 in return. =)