Dmodegirl wrote:Your zune will need a "hard reset." To do this, use a small screwdriver to pop off the plastic shielding where the zune cable plugs into and remove the two screws on either side of the plug. Next pop the cover off and locate the battery plug at the top left corner of the zune, using your screw driver, pop the cable connection half way off, and do this to the other plug on the right side. Wait 3 seconds, then push down the right connector and then the left battery connecter. Your zune should start up immediately. Press the backing of the zune down (make sure headphone jack is aligned) and put the screws and cover back in place. It's an easy process but if you're unsure don't attempt it if you think you'll screw it or something. :) Dmodegirl
Your zune will need a "hard reset."
To do this, use a small screwdriver to pop off the plastic shielding where the zune cable plugs into and remove the two screws on either side of the plug. Next pop the cover off and locate the battery plug at the top left corner of the zune, using your screw driver, pop the cable connection half way off, and do this to the other plug on the right side. Wait 3 seconds, then push down the right connector and then the left battery connecter. Your zune should start up immediately. Press the backing of the zune down (make sure headphone jack is aligned) and put the screws and cover back in place.
It's an easy process but if you're unsure don't attempt it if you think you'll screw it or something. :)
Dmodegirl
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Seeing as how these locked up ZUNEs are heating up, either due to their drives running (hear the whine? feel the heat?), or the possibility of reaching a battery overcharge state due to loss of power management software control it may be best to let them shut down by letting their batteries run down. I don't see Microsoft coming up with a fix anytime soon. When they do they will probably require the units be shipped for repair or replacement. I'm pulling the plug on mine for the time being.
I don't know much about the clock, but I have read that people with their clocks turned off still got locked up. But I'd like to know too. There's also some talk about this being a leap year and this being day 366 is the problem. And, tomorrow it'll fix itself. But this doesn't make much sense to me. Why would it not just show today as 1/1/2009 instead of locking up?
I'm also wondering now if even letting the battery run down is a good thing. I've read that when the battery fades enough you get the screen telling you to charge the battery. Is this true? I don't remember the last time I let it get that low. If it is, will that screen remain locked up until the battery runs down completely (and possibly damage the battery). I guess I'll find out zune...