The Empty Battery

From what i've heard, there seems to be an issuse with the Firmware about the Zune going into sleep mode, apperently it won't. My battery seems to last long though, not sure why.

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PH34R MY L337 N3KK1D SK1LLZ! When you assemble computer, no clothing worn, except undergarments... \LARGO/

 Ultraman1970 wrote:

I might of found a fix for this problem everyone..charge your Zune fully and then do a hard reset on it (back button + up button) and let it reset.  Then see how long your battery life is.  Mine was doing this, but it's been two days and my battery has not done this.  I seem to be getting even better battery life than I was before.  I'm thinking that the Zune might not of reset itself when the new firmware went on it and so it needs to be reset fully.  I would make sure to charge your zune all the way up though first..just to be sure it reads it correctly then.

the album art being the minor annoyance that it's been, the firmware upload and battery have been my headaches. telephone support, though not real good at listening, guided me through the firmware installation successfully(?). ultraman's battery solution seems to be working so far. reset my zune last evening after charging it. played it this morning for an hour or so, again this evening for an hour plus and am listening to it right now. battery indicator still seems to show a near full charge. fingers crossed.

thanks ultraman!

 musica di paolo wrote:

the album art being the minor annoyance that it's been, the firmware upload and battery have been my headaches. telephone support, though not real good at listening, guided me through the firmware installation successfully(?). ultraman's battery solution seems to be working so far. reset my zune last evening after charging it. played it this morning for an hour or so, again this evening for an hour plus and am listening to it right now. battery indicator still seems to show a near full charge. fingers crossed.

thanks ultraman!

 

I will have to give the suggested fix above a try.  Question though - when you actually shut it off in the middle of the day, are you just pushing the Play/Pause button and then hitting the lock switch?  or do you still have to fully power it down by holding Back+Down?  

 

I would love to hear if any of the Microsoft Engineers that read this forum have been able to experience this issue, and any updates? 

to those of you flaming zune and glorifying ipod...why are you even on zune's forum board?

not to diss ipod but...just tellin it how it is...

to those of you considering buying ipod over zune because of this problem consider this:
*i have 2 roomates, a sister, and four other friends who have had serious problems with their ipod (either battery or hard drive)
*on the other side, i know one person who claims to have had no problems with their ipod
*everyone i met who has a zune, including myself, has been extremely satisfied with it, up until this problem, which seems to be very fixable (once the underlying cause is detected) with a new firmware upgrade

Yeah, just today i had a problem with it.  I went to school with the Zune "off".  Then i came back home, turned it on and voila...it was dead.  I really want this problem fixed so that i can go back to loving my Zune.

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Its it...what is it?

HOW DO YOU FULLY TURN OFF YOUR ZUNE? I read through alot of this post and didn't see a clear answer. when I "turn off" my zune, I hold down the play/pause button for 3 seconds. then lock it. but if it is unlocked, it will turn on by simply pressing any button. you're supposed to have to hold the play/pause button for 3 seconds to turn back on, so I don't think I'm fully turning it off, any help on how too?

MS tech support has never heard of them(nor even how to pronounce it, "zoom?"), believe me, I tried. You'll have to surf for answers. Always turn it off by holding down the back button and the down button simultaneously for 5 seconds. Mine had to go dead completely at least 3 times and fully charge overnight before I could do a hard reset and have it finally work consistently. Two returns to JR Electronics for replacements before I figured this out, btw. Good Luck! They're a very expensive Excedrin/xanax/two martinis/ and a massage.. Headache. 

Same issue I called 3 times now currently on the phone not sure on the pod cast  i dont have any

had reported some success with the suggested fix! i regret to inform that after about 5 hours of playing time, i am back charging my zune yet again. this is after i got about 12 hours, turning it on and off, after employing the reset solution. this toy is trying my patience and consuming too much of my time. if there's no fix in the near term, i'll likely retire it soon.

So I just got my Zune 80 from Zune Originals.  I'm getting the same problem.  Fully charged, used a couple times and then I go to sleep, only to wake up with a dead battery.

 

This is obviously a widespread issue, but is it a hardware or firmware problem?  If I ever get a replacement from MS, will it have the same problem?

I have tried all the supposed remedies; completely discharged the battery, charge fully over night, reset while still connected to power, reset after unplugging from power.  Nothing has helped.  I don't understand how a device that is supposed to be able to play music for 12 hours can't sit still for the same time in sleep mode without killing the battery.  It's a big problem that needs to be resolved NOW.

I am having the same problem with the battery dying.. is there any feedback from Zune about this yet???