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The Empty Battery

Started by TheRiotJeffM at 11/30/2007 21:39:42. Topic has 206 replies.
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Join Date: 11/13/2007 21:03:11

Posts: 2
11/30/2007 21:39:42
re: The Empty Battery
samething with with me , its this stupid new softwear . ever sence the new update ppl have been having problems .
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Join Date: 12/1/2007 18:43:52

Posts: 12
12/1/2007 19:05:40
re: The Empty Battery

My 30 has been doing this since the firmware update a couple of weeks ago that came with the new software.  Drives me nuts...  I have to fully charge it to get the battery error to go away...

If I this continues I may buy the new Creative Zen...

Possibly a Zune 8 or 80 if the second gen does not have this issue... 
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Join Date: 11/16/2007 11:50:42

Posts: 45
12/1/2007 19:44:36
re: The Empty Battery

If I put mine in the case and ANYTHING touches the pause on -off button it turns it on and display goes out with timer and it just sits there turning the hard drive till it goes dead.

you have to hold pause till it turns off completlly and the get a new habit of switching on the lock switch to leave it off and then it won't drain batt.

new HABIT use the lock switch

snowman

Do it all now - You may not be able to do it later
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Join Date: 11/15/2007 13:31:43

Posts: 36
12/1/2007 19:52:27
re: The Empty Battery
i used my lock switch when i first bought my 30. now i sometimes don't use the lock switch and it locks anyways...i think the slider in these things are fragile. i've seen it in other electronics like personal cd players and such. if the zune didn't cost me $300+ for it and everything when it came out, i would use it for target practice for my .40 glock.
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Join Date: 11/14/2007 23:26:48

Posts: 44
12/1/2007 20:38:12
re: The Empty Battery
 Ultraman1970 wrote:
I might of found a fix for this problem everyone..charge your Zune fully and then do a hard reset on it (back button + up button) and let it reset.  Then see how long your battery life is.  Mine was doing this, but it's been two days and my battery has not done this.  I seem to be getting even better battery life than I was before.  I'm thinking that the Zune might not of reset itself when the new firmware went on it and so it needs to be reset fully.  I would make sure to charge your zune all the way up though first..just to be sure it reads it correctly then.


This error is caused when you don't follow the sertup steps very carefully, so this fix mentioned above should work.

The Ramblin' Man
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Join Date: 11/14/2007 01:34:43

Posts: 26
12/1/2007 21:32:47
re: The Empty Battery
This Sucks! after being fully charged it uncharges completely after like 3-4 songs, and whenever i turn it off and turn it on later it gives me the big battery sign with an exclamation mark in it when i just charged it then it wont work again until i plug it into my computer again
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Join Date: 12/2/2007 03:50:35

Posts: 1
12/2/2007 06:38:19
re: The Empty Battery
 shawn in space wrote:

I think this is a firmware issue.  I have a Zune 30 and my friend just bought one a few days before the new firmware came out.  Both of us have had the same issue arise only after updating to the new firmware.  If was a hardware problem, we would have seen it with the old firmware also, I believe.

I agree. This happened to my Zune 30 shortly after I'd done the firmware update. From what I could tell, it looked like the device would charge for a short while and then stop charging (like it 'thought' it was fully charged when it wasn't) Result being that I'd unplug it and after about a minute it'd run out of power and shut down again. After fiddling around restarting/resetting it, it started acting properly again. No problems since.

 
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Join Date: 12/2/2007 07:01:08

Posts: 55
12/2/2007 08:09:51
re: The Empty Battery

I have noticed the same pattern with my 30 GB Zune Player.  The battery lasts about 3 hrs and dies.

I have wireless off, and screen shuts off after 5 seconds.

I just recharged battery we will see how long it lasts today.

Ron Paul for President.
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Join Date: 11/27/2007 19:29:38

Posts: 3
12/2/2007 09:20:24
re: The Empty Battery
i have the same problem but mine is dead like after an hour at the most ill listen to it on my way to work 30 min not that long after charging it and it wont do nothing till i plug it in to charge it agian its making me mad so  know i know im not the onlyone out there with problems...and this new software is a trip way mor confusing.....

Tina Stiyer
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Join Date: 12/2/2007 16:25:05

Posts: 1
12/2/2007 16:34:29
The Empty Battery
Our has done the same. We have had our 30GB for almost a year. Directly after the firmware upgrade, we started having the battery problem. It appears that sometimes the computer we have it connected to doesn't charge it completely. When it does, it has short battery life. We have followed all of the support hints and have had no luck. Hope the Zune team has a fix out soon.
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Join Date: 11/30/2007 04:35:07

Posts: 6
12/2/2007 22:24:35
re: The Empty Battery

Same (or similar) problem(s).

Brand new Zune brown 30GB.

Loaded with latest update firmware.

Screen only show black battery(!) when hooked to computer via USB.

Computer does not recognize Zune.

Support was very polite but very clueless.

RJ is very pissed.
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Join Date: 12/2/2007 22:11:32

Posts: 4
12/2/2007 22:46:27
re: The Empty Battery
Need I add, I am having the same problem with the 30G I got yesterday. The problem is that the machine is not turning off. The battery is fine, just getting drained! I turned off my wireless setting to see if it would be reset to ON after I attempted to shut down the Zune. It never changes to ON, which means the Zune is not turning off. It must be a glitch in the new software upgrade.
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