Music Collection Issues

This has been the most hellish 3 days.  Until I get all my album art looking perfect (like it still is in wmp) and was before this software/firmware upgrade, I'm gonna reserve judgment on this software.  I followed all the posted instructions so many times I tell you.   I'm just tired of renaming files, erasing jpeg and resynching my zune.  After all this work I still have 5 albums that simply refuse to get the album art correct on the zune.

The album art for the 5 albums is correct in wmp, its correct in the collection and its correct on the device (when viewing thru the zune software).  However, once I disconnect the zune.  The 5 albums have the wrong album art on the zune.   Believe me I tried everything many times.   I've erased the zune.  Removed the albums and re-added them.   Nothing seems to get everything back to were it was

I was happy with my zune (and the software) for the last year.   Now this mess !!!

 

 

I did the steps you suggested - but with no change in my albums - everything is still jumbled up.  I looked in my file folders and nothing is in the wrong place.  It has attached the wrong artists to albums and the wrong cover art - but not the songs seem to be ok.

this is utterly amazing and rediculous. You would think they would actually test this stuff over and over again. I don't understand how something this big does not get fixed. Im seriously considering switching back to the Ipod. At least I didn't have to deal with this crap.

Thanks!  This fix (I have Vista) did the trick.   The songs are now in the right albums.  However, the album art is still incorrect for some of the albums.  Any ideas for fixing that or does it require a manual correction?

Geoff

Hey folks: Just a pointer to a new and important post from Cesar on this issue:

http://forums.zune.net/17343/ShowPost.aspx

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Zune Product Team .: This posting is provided "as-is" with no warranties, and confers no rights :.

i agree with you!

why did i switch honestly everything was perfect with the old software now its all completly messed up and the new editing titles and all that is so stupid.  i liked the big box of everything that came up when u edited stuff

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<I><a href="http://www.unscripted360.com">Unscripted 360</a></I> <a href="http://tinyurl.com/6ex2n3">Legit Free Prizes</a>

i honestly think that version 1.0 was better than the new software.
the way version 2.2 was designed was awesome and all.
but the old version was more user friendly and all the music was easily accessed on the left side. it'd be awesome if we had the "recently added" back. pretty much the old menu was just easier to use.
and how come i have some songs on my zune that are under "songs" but i cant find the artist?

i have tons of random songs that have got grouped into 3 albums. each by a different artist.  no matter what i do, they all go back to that artist and album. it might change for a few minutes then go right back. they were named correctly to start with, and are in sorted folders.
it really stinks :/

ParachuteMan: If you have songs on your device that show up in songs, but you don't see an artist, it likely means that the track has no Album Artist metadata on the PC.  There is a preference on the device that determines whether the artist list shows album artists only (which I believe is the default) or song and album artists (i.e. contributing artists as well).  Changing that will probably clear up your problem, although you can add an album artist to your track's metadata as well.

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Zune Product Team .: This posting is provided "as-is" with no warranties, and confers no rights :.

dude i have the same problems, i am so pissed, half my music is ruined,  i want to add a song to this one album, but it wont drag, half my music like combined with my other albums, i mean wth? i was fine untill they did this.

 zmanaaa wrote:

!!!!!!!!!!!!!!!!!!!!

READ THIS POST...IT IS YOUR SOLUTION TO MUSIC DATA INCORRECTLY UPGRADED FROM ZUNE 1.0

!!!!!!!!!!!!!!!!!!!!

Thanks everyone for posting your issues. We are working feverishly to make this a better experence for our valued customers that used the 1.0 product.

First we totally respect your time and your music library, everything we did in the product cycle relating to metadata was to keep it high quality in your experience while keeping true to the files. Our entire marketplace and social experience comes alive when we have good metadata for your collections...so it is a very important to us on multiple fronts. While we want to hear your pains and help you get to a better experience and improve the experience for others...please do keep the personal attacks to a minimum. WE LOVE YOU and are doing everything we know how to make this better for you.

Now for the issues you are seeing. We've found a situation isolated to upgrade from 1.X to 2.1. That issue comes at the point that we import your data from the 1.0 database and resulted in multiple tracks for the same music file being added to the collection and the second of the tracks being put into the incorrect album and artist. After much investigation, debuging, attempting to repro and working with our beta community to test the scenario it appeared it would be a very rarely hit issue and if some hit it we would need to support our users through it. We see from the number of users hitting this that that was incorrect. We're working to resolve the upgrade issue for future users upgrades, but getting people back from this state after upgrade proves hard other than rebuilting the library as outlined below. To reiterate...the issue is with the data in the the database only and has not changed the data on your files.

Please follow the steps below to build your library using the metadata in the file rather than the 1.0 data store:

   Close Zune.exe

   Open (for Vista) C:\user\{your_username}\AppData\Local\Microsoft\Zune or c:\documents and settings\<you>\local settings\application data\Microsoft\Zune the equivelent on XP

   Find the CurrentDatabase_365.wmdb (that is the 1.0 data store) rename it to CurrentDatabase_365Old.wmdb

   Find the ZuneStore.sdf (that is the 2.0 data store) rename it to ZuneStoreOld.sdf

   Restart Zune.exe, it will find all the media files in your monitored folders and add them to your collection based on the metadata in the files.

You should only need to do this once. Please reply in this forum...if you have success or not with these steps so that we can continue to help you through your upgrade.

If after this is done you are still seeing issues with your metadata, you are looking at a seperate issue than the 1.0 data migration issue. We need you to look at your files to confirm they are correct:

Please use windows explorer to open the folder the files are in and right click properties for a song you believe is incorrectly grouped. Look specifically at the Album Artist and Album Title to confirm they are what you expect them to be. If they are not what you expect you are working with a file metadata issue. You can change the metadata for the file and Zune using the list view, right clicking and choosing edit. Right clicking on the column header will allow you to view Album Artist, Track Artist, Album Title, and track Title...so that you can edit them as well.

_Zach

Zune Product Team
.:  This posting is provided "as-is" with no warranties, and confers no rights  :.

DID NOT WORK!!!!! it just did the same thing it did before and it messed up a song I downloaded from marketplace. it shows the song is there, but when I play it, it's a completely different song. someone help me! all I want is for my music to be right!