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Join Date: 3/4/2009 08:25:19

Posts: 1
7/3/2009 19:17:47
Zune service returned invaild purchase information... when trying to buy videos

I only get this message when i try to buy a video, i buy and download music without a problem... anybody know whats going on?
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Join Date: 2/4/2009 21:42:25

Posts: 1,126

Z
7/8/2009 23:18:14
re: Zune service returned invaild purchase information... when trying to buy videos

Music video or other video? What titles are you trying to purchase?

thanks.

That cannot live which eternally lies, and with strange untold eons even death may die.
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Join Date: 7/15/2009 22:35:48

Posts: 4
7/16/2009 00:16:10
re: Zune service returned invaild purchase information... when trying to buy videos
I am having the exact same problem.
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Join Date: 6/10/2008 02:59:48

Posts: 437

M
7/16/2009 02:26:47
re: Zune service returned invaild purchase information... when trying to buy videos
What is it you're getting the error with?

Matt F.
Zune Video Team

.:This posting is provided as-is with no warranties, and confers no rights:.
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Join Date: 7/15/2009 22:35:48

Posts: 4
7/16/2009 12:22:17
re: Zune service returned invaild purchase information... when trying to buy videos
I am having this problem with every video I try to download. I have tried: Intervention, Nitro Circus, Cribs, Jesse James Is A Dead Man. (and a couple others) I always get this error code. Please Help.
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Join Date: 6/10/2008 02:59:48

Posts: 437

M
7/17/2009 02:52:56
re: Zune service returned invaild purchase information... when trying to buy videos
I can help if you can give me a list of specific episodes.

Matt F.
Zune Video Team

.:This posting is provided as-is with no warranties, and confers no rights:.
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Join Date: 7/15/2009 22:35:48

Posts: 4
7/17/2009 10:25:44
re: Zune service returned invaild purchase information... when trying to buy videos
I am having problems with all the episodes of those following shows.
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Join Date: 6/10/2008 02:59:48

Posts: 437

M
7/17/2009 20:31:52
re: Zune service returned invaild purchase information... when trying to buy videos

Are you located in the US?  Are all your settings correct?  I've downloaded several episodes from the series' before without any issues.  If it was an episode here or there it could be something I could fix, but since it's every episode for several different series' it's a whole different issue at hand.

Can you try downloading the first episode of Warehouse 13 located in the SyFy network?  It's Free so it won't cost you anything.

Matt F.
Zune Video Team

.:This posting is provided as-is with no warranties, and confers no rights:.
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Join Date: 7/15/2009 22:35:48

Posts: 4
7/18/2009 06:39:59
re: Zune service returned invaild purchase information... when trying to buy videos
Ah thank you for solving my problem I currently am not in the US. I am deployed in Iraq. Thanks anyways.
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