reformatted zune now problems

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reformatted zune now problems


Xcalibur27 7/3/2009 16:59:54

My zune froze and i had to reformat.  everything worked fine (did this a few weeks ago), but now my play counts wont update at all.  My zune is linked to my account. 

 

any ideas?

re: reformatted zune now problems


Xcalibur27 7/4/2009 17:15:18
I think i fixed it.  Not sure exactly how.   Although I lost ~300 songs off of my play count (????) but got to bronzes at the same time.  We'll see.

re: reformatted zune now problems


Jake Annal 7/4/2009 23:58:00

i dont know, butmy zune wont count device plays for some reason.   it hasnt updated them in a long time,  but then today i got like 7 or 8 bronzes and a silver out of nowhere.  I dont know if it is just me but my zune social altogether has been horrable lately.  3 out of 4 times i go on there, nothing works, and it is always slow.  I dont know if it is just me or not, but its really annoying

 

idk,  send me a message if you can help me.


NiRvAnA RuLeS!

re: reformatted zune now problems


Xcalibur27 7/6/2009 18:02:20

Couple things to try:

 

1)  Prior to connecting your Zune to sync with your PC (usb or wireless) open Zune on your PC and make sure your signed in.  This may have been part of my issue.  I was having sign in issues for like most the month of June. 

2) In Zune (the program), once the zune is connected (usb) go to settings (upper right), go under device, and make sure that your device is linked to your account.  Mine was but I did it again and that was when things started to be working right again.  It could be just coincidence though.  As your problems sounded like mine all last month, aside from my Zune freezing thanks to my speaker dock and having to reformat. 

3)  And this may or may not help you.  Make sure you Zune has completely finished syncing before disconnecting.  I had downloaded a whole slew of video podcasts (many in HD) and would stop the syncing process after awhile, mainly because it was taking forever to convert the podcasts into Zune format.  So was very possible for me that it was never updating device content.  This would be the same if your sync is converting any video files as well.  Let the sync finish. 

 

Hope this helps you out. 

re: reformatted zune now problems


Jake Annal 7/6/2009 18:48:43
yeah, thanks, but none of it seemed to work for me.  i dunno, for some reason my zune is just acting stupid.

NiRvAnA RuLeS!

re: reformatted zune now problems


NSILMike 7/6/2009 19:00:23
 Jake Annal wrote:
yeah, thanks, but none of it seemed to work for me.  i dunno, for some reason my zune is just acting stupid.
check one more thing...if you are set up for wireless sync, open settings on the device.  Click information and make sure it says 'zune marketplace is enabled for {your zune tag}'