re: Having problems signing in

marketplace: sign-in, buying and downloading, zune pass

Having problems signing in

TWEEDLEDEEDEEZ 3/14/2009 01:04:24
Hi I'm having trouble signing into the zune software. When I try I get an unknown error. I clicked web help and got that code... C00D11CD


Why can't I signin

re: Having problems signing in

tromboneforhire 3/14/2009 01:11:17

http://support.microsoft.com/kb/951201

Try this stuff and see if it helps.

Marques Lyons (tromboneforhire)
Zune MVP
Contributor, http://www.insidethecircle.net

re: Having problems signing in

TWEEDLEDEEDEEZ 3/14/2009 19:47:58
Nope none of it helped. When I try to sign in it stalls for awhile and then gives me an unknown error.

re: Having problems signing in

TWEEDLEDEEDEEZ 3/14/2009 19:56:09
it's weird because my profile says mymusic was updated 20 minutes ago, but I can't sign in/acess the marketplace.

re: Having problems signing in

tromboneforhire 3/14/2009 20:07:31
Are you tried using different browsers?

Marques Lyons (tromboneforhire)
Zune MVP
Contributor, http://www.insidethecircle.net

re: Having problems signing in

TWEEDLEDEEDEEZ 3/14/2009 20:39:00
My zu8ne software is what doesn't let me sign in...

But I did change setteing in IE and firefox (it told me too in that link)



re: Having problems signing in

TWEEDLEDEEDEEZ 3/14/2009 20:42:53
 also tried reinstalling (this has been going on for a week or  two)

re: Having problems signing in

TWEEDLEDEEDEEZ 3/15/2009 17:24:08
I just tried ressetting my computers DRM and made sure WMF 11 was updated and it still doesn't work...(customer service told me to)

re: Having problems signing in

TWEEDLEDEEDEEZ 3/16/2009 17:32:08
bump :(

re: Having problems signing in

quornflour 3/16/2009 17:47:51
Have you been able to sign in at all since this started?  Have you tried (if available) signing into a different machine?

Felicity
Zune Services Program Manager
.:This posting is provided as-is with no warranties, and confers no rights:. 

re: Having problems signing in

OM3S 3/17/2009 13:56:14
I've been having problems signing in for over a week now,every time I try to sign into the Zune software program I get the C00D11CD error, here is part of the link with the original id...id=C00D11CD&webhelp_contextid=1&webhelp_originalid=80048051.

listen..

re: Having problems signing in

JagerMudbogger 3/18/2009 17:28:17
I have been having the same problem for about a  two weeks now and I have tried everything that I have seen to fix it....
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