re: Taking music off my Zune??

software: managing your media collections

Taking muisc off my Zune??

asdorsett 1/28/2009 18:32:33
I am having issues taking music off my zune that was downloaded from a different comuter. I have tried to do what the help said by clicking erase all in the options, but couldn't find that option, any help would be welcome.

re: Taking muisc off my Zune??

tromboneforhire 1/28/2009 18:38:23
http://support.microsoft.com/kb/926917

Marques Lyons (tromboneforhire)
Zune MVP
Contributor, http://www.insidethecircle.net

re: Taking muisc off my Zune??

asdorsett 1/28/2009 22:30:39
I have tried this and it wont take off the music that was downloaded from the other computer.

re: Taking music off my Zune??

tbsteph 1/28/2009 22:56:57
Well, here is another way of showing how to return your player to its original state.  You need to do  #2 before #1, the reboot process finishes.  It may take a couple of tries.

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Format Device from the Zune software - Go to Settings > Device > Sync Options > Then click the "erase all content" button.


To perform the following,  1) reboot your device, and then when the screen goes black, 2) hold the corresponding buttons until the process begins.  (“OK” refers to pressing the center of the D-Pad/Z-Pad.)

Reboot: Press and hold the Back button (<-) + Up on the directional pad


Clear Content (Format from Device) – Clears all media content from the device, but leaves the firmware intact.
                V1 Devices (Zune 30): Press and hold Back + Right + OK
                V2 Devices (Zune 4/8 and 80): Press and hold Back + Play/Pause


Initialize Disk – Removes the content and the firmware.  Device will be inoperable until connected to a PC so new firmware can be installed.
                V1 Devices (Zune 30): Press and hold Back + Left + OK
                V2 Devices (Zune 4/8 and 80): Press and hold Back + OK + Play/Pause

Info courtesy Matt Akers

re: Taking music off my Zune??

asdorsett 2/19/2009 19:05:38
Thank you, This worked wonderfully.