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Those of you with STILL frozen Zune.

Started by S0uLR3bE1 at 1/1/2009 16:07:42. Topic has 179 replies.
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Join Date: 12/31/2008 21:03:49

Posts: 7
1/1/2009 16:07:42
Those of you with STILL frozen Zune.
Your gonna have to let the battery die then before the loading screen comes back on press back+left+ok. It delets the firmware and everything on it but once you reinstall the firmware it works again.
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Join Date: 1/1/2009 12:30:23

Posts: 31
1/1/2009 16:08:36
re: Those of you with STILL frozen Zune.

 S0uLR3bE1 wrote:
Your gonna have to let the battery die then before the loading screen comes back on press back+left+ok. It delets the firmware and everything on it but once you reinstall the firmware it works again.

are you sure? :S
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Join Date: 12/31/2008 21:03:49

Posts: 7
1/1/2009 16:49:23
re: Those of you with STILL frozen Zune.
Yep. I lost all 1800+ of my songs but it would not go off the frozen screen it was on yesterday until I deleted the firmware and all and started over but it's working completely fine now. I can sync and everything. But you have to press the button combination before the zune logo screen starts to load. Cause if it starts loading it won't work for some reason.
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Join Date: 6/11/2008 01:08:02

Posts: 12
1/1/2009 17:18:59
Re: Those of you with STILL frozen Zune.
So you have to wait and watch it boot up and catch it at that precise moment (and hit those three buttons all at the same time).  I'll do that, but I'd like to make sure that is what you have to do.......cuz thats a very limitted time frame
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Join Date: 11/13/2007 15:48:44

Posts: 152
1/1/2009 17:21:47
re: Those of you with STILL frozen Zune.
some of us actually READ and have done this.........mine is dead and wont even charge........there is something else gone awry here.......

That Dude....... Wanna Laugh?? GreenBench.tv
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Join Date: 11/15/2007 14:47:47

Posts: 15
1/1/2009 17:25:11
re: Those of you with STILL frozen Zune.
I'm trying this now...I figured why not.  It's broke anyways, how much worse could it be.  It's been clearing contents for some time now.  Will it reboot on its own when its done with that?
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Join Date: 12/31/2008 18:08:43

Posts: 3
1/1/2009 17:27:35
re: Those of you with STILL frozen Zune.
I am trying this as well, how long does the average wipe take?
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Join Date: 11/15/2007 14:47:47

Posts: 15
1/1/2009 17:30:54
re: Those of you with STILL frozen Zune.

 Kadanster wrote:
I am trying this as well, how long does the average wipe take?

 

 

Good question.....mine has been going for about 20 minutes now at least
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Join Date: 11/27/2008 15:48:07

Posts: 7
1/1/2009 17:36:47
re: Those of you with STILL frozen Zune.
 floozuki wrote:
Good question.....mine has been going for about 20 minutes now at least

Same here. Guess I'll leave it for a few hours and see what happens.
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Join Date: 12/31/2008 18:30:03

Posts: 7
1/1/2009 17:42:11
re: Those of you with STILL frozen Zune.
 The Aggie CEO wrote:
some of us actually READ and have done this.........mine is dead and wont even charge........there is something else gone awry here.......


same here, mine won't charge at all either. 
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Join Date: 11/15/2007 01:31:48

Posts: 74
1/1/2009 17:42:16
re: Those of you with STILL frozen Zune.
The wipe process should only take a minute or two. If it is hanging on this screen, disconnect it from power, let the battery drain, and then reconnect it to start the device again.
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Join Date: 11/15/2007 14:47:47

Posts: 15
1/1/2009 17:46:38
re: Those of you with STILL frozen Zune.

 TomH4th wrote:
 floozuki wrote:
Good question.....mine has been going for about 20 minutes now at least

Same here. Guess I'll leave it for a few hours and see what happens.

 

I got tired of waiting.....opened it up and did a hard reset.  Seems that "triggered" it cause now its telling me to connect it to my PC and then open the Zune software and restore the firmware.  It seems to be seeing it.....hopefully all is on the road to recovery.
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