Those of you with STILL frozen Zune.

device: zune hd: hardware

Those of you with STILL frozen Zune.

S0uLR3bE1 1/1/2009 16:07:42
Your gonna have to let the battery die then before the loading screen comes back on press back+left+ok. It delets the firmware and everything on it but once you reinstall the firmware it works again.

re: Those of you with STILL frozen Zune.

II Sonos II 1/1/2009 16:08:36

 S0uLR3bE1 wrote:
Your gonna have to let the battery die then before the loading screen comes back on press back+left+ok. It delets the firmware and everything on it but once you reinstall the firmware it works again.

are you sure? :S

re: Those of you with STILL frozen Zune.

S0uLR3bE1 1/1/2009 16:49:23
Yep. I lost all 1800+ of my songs but it would not go off the frozen screen it was on yesterday until I deleted the firmware and all and started over but it's working completely fine now. I can sync and everything. But you have to press the button combination before the zune logo screen starts to load. Cause if it starts loading it won't work for some reason.

Re: Those of you with STILL frozen Zune.

Captain Oyama 1/1/2009 17:18:59
So you have to wait and watch it boot up and catch it at that precise moment (and hit those three buttons all at the same time).  I'll do that, but I'd like to make sure that is what you have to do.......cuz thats a very limitted time frame

re: Those of you with STILL frozen Zune.

The Aggie CEO 1/1/2009 17:21:47
some of us actually READ and have done this.........mine is dead and wont even charge........there is something else gone awry here.......

That Dude....... Wanna Laugh?? GreenBench.tv

re: Those of you with STILL frozen Zune.

floozuki 1/1/2009 17:25:11
I'm trying this now...I figured why not.  It's broke anyways, how much worse could it be.  It's been clearing contents for some time now.  Will it reboot on its own when its done with that?

re: Those of you with STILL frozen Zune.

Kadanster 1/1/2009 17:27:35
I am trying this as well, how long does the average wipe take?

re: Those of you with STILL frozen Zune.

floozuki 1/1/2009 17:30:54

 Kadanster wrote:
I am trying this as well, how long does the average wipe take?

 

 

Good question.....mine has been going for about 20 minutes now at least

re: Those of you with STILL frozen Zune.

TomH4th 1/1/2009 17:36:47
 floozuki wrote:
Good question.....mine has been going for about 20 minutes now at least

Same here. Guess I'll leave it for a few hours and see what happens.

re: Those of you with STILL frozen Zune.

i do not care 1 1/1/2009 17:42:11
 The Aggie CEO wrote:
some of us actually READ and have done this.........mine is dead and wont even charge........there is something else gone awry here.......


same here, mine won't charge at all either. 

re: Those of you with STILL frozen Zune.

Raw Deluxe 1/1/2009 17:42:16
The wipe process should only take a minute or two. If it is hanging on this screen, disconnect it from power, let the battery drain, and then reconnect it to start the device again.

re: Those of you with STILL frozen Zune.

floozuki 1/1/2009 17:46:38

 TomH4th wrote:
 floozuki wrote:
Good question.....mine has been going for about 20 minutes now at least

Same here. Guess I'll leave it for a few hours and see what happens.

 

I got tired of waiting.....opened it up and did a hard reset.  Seems that "triggered" it cause now its telling me to connect it to my PC and then open the Zune software and restore the firmware.  It seems to be seeing it.....hopefully all is on the road to recovery.

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