re: I Can't Delete My Albums on my Zune.

software: managing your media collections

I Can't Delete My Albums on my Zune.

SlAaRwAlHz 10/13/2008 19:22:03
I know this must have been asked before, but I cant find it. OK Here is an example of a situation. (even though its true) I wanted to fix all my album art and information. And delete duplicate albums off my zune. I went to my zune artist list and looked at all my problems. Then went to my collection to fix them. I started with Fall Out Boy (ew but whatever) I went to rename some albums so random songs would be in the right albums. Then added album art, and updated my zune. Then I went to my zune, artists, Fall Out Boy, and there are two empty albums. I can not delete them, but they have no songs in them. How do I fix this? I have lots of stuff on my zune from other computers I use to have, I don't want to lose that. And I have a few podcasts, but I don't really care about them. How can I fix my music? (OH and some of my music that is on my zune is not on my computer) But the artist in peticular I am working on is on my computer. How can I fix it? I tried deleteing Fall Out Boy the artist from my zune.. Nothing. it wont delete those empty album folders.

re: I Can't Delete My Albums on my Zune.

surgeDJ 10/13/2008 19:33:17

Hi SIAaRwAlHz (that was a hard one to type),

Let me try and help.

1) Music on your zune and not on your computer.

http://forums.zune.net/298388/ShowPost.aspx

2) Empty album folders

Check out the collection reset tool - Media Reset Tool
http://www.microsoft.com/downloads/details.aspx?FamilyId=86B2A33D-9BF8-45F6-89FF-B9A6236AA37D&displaylang=en

Good luck,

Sergei

Sergei Shevlyagin, Zune Client Program Manager ~ This posting is provided as-is with no warranties, and confers no rights. 

re: I Can't Delete My Albums on my Zune.

SlAaRwAlHz 10/13/2008 19:35:41

2) Empty album folders

Check out the collection reset tool - Media Reset Tool
http://www.microsoft.com/downloads/details.aspx?FamilyId=86B2A33D-9BF8-45F6-89FF-B9A6236AA37D&displaylang=en

Good luck,

Sergei



Great! my exact problem. Will this mess with anything not on my computer or with my podcasts?

re: I Can't Delete My Albums on my Zune.

surgeDJ 10/13/2008 19:38:52

Not on your computer - no

Podcasts - no, it will rediscover them when you run zune again.

Sergei Shevlyagin, Zune Client Program Manager ~ This posting is provided as-is with no warranties, and confers no rights. 

re: I Can't Delete My Albums on my Zune.

SlAaRwAlHz 10/13/2008 20:01:14
that didnt help me. lol! I did it , and it took forever to reset the software, and the empty folders are on my zune not the software?

re: I Can't Delete My Albums on my Zune.

SlAaRwAlHz 10/13/2008 20:21:45
OK WELL then... LOL I unplugged my zune, and looked inside of the artists on it, and they do not have those empty folders. So I deleted everything off my comptuer, and will try to sync my zune to another computer. and see.