Started by jetherealz at 9/30/2008 07:09:56 PM. Topic has 112 replies.
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Join Date: 11/13/2007 09:24:55 PM

Posts: 1,958

M

9/30/2008 07:09:56 PM
Do you think your device plays don't count?

Try this for me - assuming your "recently played" is updating from the software.

Connect your device to your PC. Log in.

Go to "settings," "device," "linking."

If it says "Your device is linked to Zune Tag <whatever>", click "remove link."

Otherwise, check the radio button for "Link my Zune to a Zune Tag"

You can choose whether or not to enable Marketplace purchases, that's not relevant here. (The checkbox below)

Click "Next" at the bottom.

Sign in and hit "confirm."

You should now see "Your Zune is now linked to <tag name>."

Unplug your device, play some music on it.

Then plug your device back in and sync.

Post here whether this worked to upload device plays.


Jessica Zahn, Zune Social Program Manager ~ This posting is provided as-is with no warranties, and confers no rights.
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Join Date: 9/10/2008 06:11:27 AM

Posts: 9

9/30/2008 10:23:52 PM
re: Do you think your device plays don't count?

Followed your steps and played three songs.

  • My total plays increased by three.
  • All three songs appeared in my "Recent Plays"
  • One of the songs was a "Most Played Song" that count did not change.
  • All Three songs were my "Most Played Artist" that count also did not change.

-Chuck

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Join Date: 4/16/2008 04:23:33 AM

Posts: 24

9/30/2008 10:37:23 PM
re: Do you think your device plays don't count?
well me top atist sill wont update for my tag like colply isent one of my top atist i know ive listen to vivavida mor than 200 times
King of The Field Artillery
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Join Date: 11/22/2007 11:27:18 PM

Posts: 58

9/30/2008 11:06:36 PM
re: Do you think your device plays don't count?
 jetherealz wrote:

Post here whether this worked to upload device plays.

following the steps above, my total plays hasn't increased at all...

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Join Date: 4/11/2008 12:46:25 AM

Posts: 3

9/30/2008 11:10:41 PM
re: Do you think your device plays don't count?
My total plays increased by around 400 - so that should just about cover everything I've listened to on the Zune recently.  Thanks for the suggestion!
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Join Date: 9/15/2008 04:06:21 AM

Posts: 15

10/1/2008 02:38:22 AM
Re: re: Do you think your device plays don't count?
Tried that. Twice. Didn't work.
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Join Date: 9/15/2008 04:06:21 AM

Posts: 15

10/1/2008 02:55:06 AM
re: Do you think your device plays don't count?
Interestingly, what did work to bump my playcount was playing a bunch of songs ON the Zune software, not on the Zune device.

Hope that helps!
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Join Date: 5/26/2008 03:36:11 PM

Posts: 11

10/1/2008 02:55:39 AM
re: Re: re: Do you think your device plays don't count?
 Mohss wrote:
Tried that. Twice. Didn't work.

Same result.
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Join Date: 11/13/2007 10:41:37 PM

Posts: 248

10/1/2008 05:14:53 AM
re: Do you think your device plays don't count?

Hey Jess,

Here's what I did.

  1. Unlinked Zune.
  2. Deleted ZuneStore.sdf
  3. Formatted Zune
  4. Re-setup Zune & sync'd

This morning my play count did show an increase, and displayed exactly what songs were played from the Zune. I guess that means I lost all my previous plays over the past week and a half.


- Daniel -
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Join Date: 3/3/2008 04:17:25 AM

Posts: 172

10/1/2008 11:34:54 AM
re: Do you think your device plays don't count?

Followed your steps and played three songs.

  • My total plays increased by three.
  • The three songs I played showed an increase in play count
  • The three songs did not show up in my "Recently Played"
  • The three songs did not show on my Zune card or my Profile Page
What it comes down to for me is the song is logged as a play count but none of the data is going to either my recently played list or my zune card/profile.

My software songs are accounted for. They show up on both my recently played list and my zune card/profile. However my device plays seem to be illusive.

Edited to add: I played 3 cd's worth of HIM songs last night of which none appeared on my recently played list or my profile. However this morning the music that I played via the software is all showing up on both my recently played and my profile/zune card.

From this test, it's very obvious my Zune device plays are not reflected in any way on my profile.

~Vardøgr
(vard-deh-ay’-grr)
---  Victim of the December 31st 2008 Zune 30 Meltdown!  --- 
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